Refund & Cancellation Policy

1. Subscription Plans & Billing

The AI Resume & Career Toolkit offers monthly ($19/month) and annual ($180/year) auto-renewing Pro subscriptions. All payments are securely processed through our authorized payment gateways (Razorpay). We never store payment card numbers, CVVs, or PINs on our servers.

2. Cancellation Anytime

You can cancel your subscription at any time directly from your Billing Settings. Upon cancellation, your Pro benefits remain active until the end of your current prepaid billing cycle. You will not be billed again unless you choose to resume your subscription.

3. Zero Document Loss Guarantee

When your subscription expires or downgrades to the Free tier, your existing resumes, cover letters, and ATS score history are never deleted. You retain full access to view, edit, and download your existing documents.

4. Refund Policy

If you experience technical issues or are dissatisfied within 7 days of your initial subscription purchase, please reach out to our support team at support@nafisflahi.com. We review refund requests promptly on a case-by-case basis.

5. Disclaimers

ATS match scores and AI improvement suggestions are algorithmic estimates designed to assist your job search. They do not constitute guarantees of employment, interview invitations, or hiring outcomes.